The Pampers Controversy
A small group of moms is waging an online war with the diaper maker - and something's stinky.


Updated on May 18, 2011, 5:26 pm ET
By Mama Betty    Find in Parenting    Related videos | articles | comments | share it

babies

There’s a storm a brewin’ – and once again, it involves moms and the Internet. A fairly small but virulent contingent of moms has started an online war with the new Dry Max diaper from Pampers, and it’s turned into a bone fide “Internet Wildfire” with major ramifications for Pampers and its parent company, Procter & Gamble.

Here’s the situation: In 2008, Pampers updated its Swaddlers and Cruisers line to be greener and more efficient – the diapers are supposed to be more absorbent and create less waste. Sounds great, right?

Well, not according to people like Rosana Shah, a stay-at-home mother in Denham Springs, La.. According to the Wall Street Journal, Shah says her daughter developed a “very red, very hot” rash after using one of the new diapers. Shah reportedly posted her complaints on the Pampers Web site, called the company and then decided to start a Facebook group called “Pampers Bring Back the Old Cruisers/Swaddlers”  to express her outrage over the new diapers. As of right now the page has over 9,500 members, some of whom claim in wall posts that the Dry Max diapers cause “chemical burns.”

Not one but two class-action lawsuits have been filed against the company, and the U.S. Consumer Product Safety Commission has launched an investigation.

Now that’s some mommy power!

Or is it?

The Wall Street Journal also reports that Procter & Gamble says that not only are the claims “completely false” but that they are bring “perpetuated by a small number of parents, some of whom support competitors’ products or cloth diapers.”

Hmm. Cloth-diaper supporters joining an anti-Pampers Facebook page? That’s a little, er, stinky, don’t you think? (No pun intended – ha!)

1 | 2  Next Page »  

Share this Article...
    

follow BettyConfidential on...


More from BettyTV...more BettyTV

Partners...

kitty
#1. kitty on 05/19/2010 - 10:35 am (EDT)
I personally used Pampers and loved them when my daughter was in diapers. I wouldn't be surprised though if Pampers ends up having to settle the lawsuits even if they are totally in the right -- that's the way our crazy system seems to work. Right, lawyers?!
danggirl
#2. danggirl on 05/19/2010 - 10:40 am (EDT)
I have a great solution for diaper rash -- it's called DESITIN. No lawsuits required!
lovesbetty
#3. lovesbetty on 05/19/2010 - 10:41 am (EDT)
Doesn't everyone use Pampers? They sort of have the monopoloy on diapers, right? Can anyone suggest other diapers?
FBNYC
#4. FBNYC on 05/19/2010 - 10:46 am (EDT)
Everyone knows babies and adults have different skin and sometimes have more sensitive reactions to certain things over others. That doesn't mean its Pampers fault, unless it was happening to an overwhelming amount of babies, which, from this article, doesn't seem like the case.
sugarpie
#5. sugarpie on 05/19/2010 - 10:49 am (EDT)
Cloth diapers? you can't be serious.
uptowngirl
#6. uptowngirl on 05/19/2010 - 10:53 am (EDT)
That must be scary for moms, though. Hopefully it's just standard diaper rash
Ann13
#7. Ann13 on 05/19/2010 - 11:37 am (EDT)
I don't understand why people go to such great lengths to start a huge protest or whatever. So what -- your kid got a rash, buy a different type of diapers. Same thing goes -- if I buy a face wash and it burns my skin, I'm obviously not going to buy it again, I'll buy something else. Then end. Not going to get all fired up at the company.
Candice
#8. Candice on 05/19/2010 - 11:43 am (EDT)
Oh man. Don't mess with moms.

I agree with Ann: Everyone has different skin, everyone has different reactions. That's why there are so many different products out there. If something isn't compatible with you, don't use it. Buy something else. Right?
violetgal
#9. violetgal on 05/19/2010 - 12:04 pm (EDT)
I think cloth diapers are the best, but they're definitely more work! :/
deborah
#10. deborah on 05/19/2010 - 1:52 pm (EDT)
I got to say that I have used Pampers for ALL my kids, and find them FAR SUPERIOR than any other diaper out there. They are far worth the slightly extra expense.

We live in such a litigious society, and people will sue for ANYTHING - diapier rash!!! Give us all a break!

 


Betty Boutique